Old Navy - Wichita, Kansas

lorinda etling

I used to live old navy but they aren't what they use to be can't find no good boot cut yoga pants anymore

John Carmichael

Very small selection of out of style clothing. No customer service to be found.

Katy Powers

I found myself in need of a few things while visiting family in Wichita, so I popped into the Old Navy on Maize Rd and am so glad that I did. This store blew me out of the water. It was clean, organized, and has been well maintained. More importantly, every single person who working was absolutely delightful. I was especially impressed by their shift lead, Caitlyn. She was incredibly helpful, personable, and friendly. I received top-teir customer service and will make a point to stop back into this specific store any time I'm in town.

Renecia Mccullem

I kept receiving emails that their jeans were 50% off, I got a pair, they weren't 50 but 40% off, that was ok because everything in the store was 40% off, I was able to get 2 pair of khakis at a low cost, when I got to the register, I informed the lady that I could only find 1 pair of the kind of jeans I was looking for, she went to take a look and came back with a pair that I wanted for .97 cents, you can't beat that! She was kind and helpful and the store is always clean.

Reaper Peeper

Stopped in to buy some workout clothes. My total came to about 76$, but the lady at the counter told me that I could save if I signed up for the rewards program. She showed me on the keypad that my total would become $50.

I signed up, then she charged me the full amount. When I asked about the discount she said it only applied if I was approved.

She didn’t mention that up front. Enjoy the extra $20, it’s the last of my money you’ll ever get

Xyla

We came in after looking online. The low rating is because I’ve realized with a lot of places, they will list the prices lower online. Only asked the girl at register to confirm this hat we were buying was $10 per listed online, and gave a snarky remake, where I had to interject and say, “Am I required to buy this as online pickup to guarantee $10?” Then she was willing to adjust the price. Truthfully, if that’s how the businesses are going to go about getting more, I’d rather order online then go in store. We grabbed the last one and that was luck.

London Moran

I love old navy but I’m not sure I’ll ever buy their jeans again. I bought a pair and wore them twice and the completely ripped from front to back. They fit perfectly, not too tight so I’m not sure why this happened. 😞 very sad that I spent $40 to wear them twice.

Becca McAlpine

Went in to do some birthday shopping and had what I thought was about $70 worth of clothing, but when I got to the register, nothing was ringing up properly. Three of my shirts were double the indicated price on the shelves. The young lady cashier was not at all helpful and with an attitude that caught the attention of other customers checking out, told me the price on the tag was the price I would have to pay. I explained to her that all three shirts came from an end cap display that read $12.95 price reduced at register. She continued to argue so I went back to the end cap and found another employee (who was very kind) and asked why the cashier wouldn't honor the displayed price. Before I could respond, the cashier had left her register to continue arguing with me And explained that the displayed price only applied to the single shelf it was on, and not the FIVE other shelves above and below. Had her attitude not been so incredibly rude, I probably would have at least purchased one of the incredibly overpriced tee shirts (seriously...$30 for a tee shirt at old navy?!) but instead I left my $70 worth of purchases at the register and left. Not only did she not get my money but she lost a customer. I will not be returning.