Jimmy Jam T-Shirts - Los Angeles, California

T T

I wish that I didn't have to give any kind of star rating for this business to write a review!

When I tell you I will NEVER return to Jimmy Jam because customer service is out the window when it comes to him and his worker. They lack professionalism and communication. My project was pending for 2 weeks (I paid them in full AND worked out the details on the day of 11/23)!!! My order was STILL not done when I walked into his store on 12/8. I did reach out to him regarding my order 6 days ago before I actually went there and I never received any update back. HORRIBLE EXPERIENCE! I wonder if I didn't even follow-up with them today would they even bothered to follow-up with me at all!? Horrible....

If you need quality work, go to the shop that's literally going other way on the corner and talk to Oscar. Better service and prices.

Shameka Dixon

This company customer service is so poor and unprofessional. I was shocked by the treatment of management and the support team. I ordered 60 items. I paid the requested 75% deposit on my original order. I called the day my order was suppose to be finished. Only to be told they were unsure and would call me back. I never received a call. When I called back, I was told my order was ready. When I went to pick up my order I only received 54 pieces. Once it was confirmed the order was incomplete. I was told to pay another 75% deposit on the items that were missing. I was shocked. I was also told to pay the order in full and would receive my missing items a week later. I was visibly upset. The owner then told me its Friday and he refused to deal with his error. I refused to pay a 75% deposit on items I've already paid for! The owner told me there's the door and I could use it freely and he would not deal with his mistake. This business should be ashamed. I will never do business here again. If you decide to do business here, please stay on top of your order and the people who work here.

Leslie Padoll

The staff is friendly, their prices are fair. I was in a bit of a bind as stuff I had screen printed had an error from another printer. They were able to fix the jackets and they helped me out in a pinch when a lot of shops turned me away. Very happy with their services, I rarely write reviews, but just had to leave one for this shop!

christopher sawyer

I purchase T shirts and the screens from them a few years ago, they told me once I pay the set up fee when I come back I don't have to purchase it again. The building caught on fire and they temporarily move to another location. When I pick up the T shirts they did not give me my screens or inform me that I needed to take the screens with me. Now a few years later I came back to purchase more shirts, they told me I need to pay a set up fee, I said check your records I already did that. The owner was very argumentative, I said sir I'm not trying to fight you I am a return customer please check your records. So he found that I was telling the truth and on the receipt it said give customer the screens. Very kindly I told him you never inform me of that, this guy was just rude rude , instead of working with me he continue to fight. Not the kind of people I want to do business with. He admitted I was right and offer me a discount but , there was no discount the set up fee was still 80 dollars and he charge me 50 dollars more if I wanted the shirts by a certain time. He said the set up fee is 80 dollars and then he switch to 100 dollars. This guy is a joke and his only concern is money he don't care about customer service. I will never do busy with that company!

catherine frye

I don't care what anyone says this place has consistently turned out awesome work! After over 15 years and thousands of washing his works has not faded away. Jimmy's work is awesome and quality is top notch! Thank you Jimmy for helping us out AGAIN you rock!

Jenny Emmanuel

Called today to find out if they had v- neck shirts. Jimmy answered and told me check online. I asked him if he couldn't just find out since it was his business and told him he should know what's in stock as the owner. He was very rude. I told him that explains why he has such bad reviews. He told me everybody likes him... yeah right!

David Blackham

Our church shirts needed a logo on them - Jimmy Jam put on the logo which was so perfect - clear, colorful and beyond my expectations. This is the best place ever. Not to mention nice people and a great price. I am going to go back.

Levon Rector

Was able to get my shirts done quickly for me only thing is half of my 20 shirt order the print was faded as if they ran out of ink. But let the owner know and he stayed longer hours at the business to fix for me and my trip. This is was amazing service!!!